LMS Specialist

We are looking for an experienced LMS Specialist to help our client for a REMOTE role. This role focuses on managing and enhancing eLearning platforms, particularly Schoox, while providing technical and customer support to staff. As a long-term contract position, the ideal candidate will contribute to the development and delivery of effective learning solutions for a non-profit organization.

Responsibilities:

• Serve as the subject matter expert for the Schoox learning management system, ensuring efficient management of workflows, permissions, and system settings.

• Troubleshoot and resolve technical issues related to the LMS, assisting staff with course completion, certificate access, and related challenges.

• Design and manage in-person and virtual training courses, learning paths, and tutorials to meet organizational needs.

• Oversee the integration of e-learning content from external providers, including importing courses, managing permissions, and building out new platform features.

• Create and distribute announcements and updates within the LMS to ensure effective communication of training opportunities.

• Utilize Microsoft Office tools, such as Word, Excel, and PowerPoint, to develop and manage training materials and reports.

• Collaborate with team members to identify and implement improvements to existing e-learning structures.

• Provide exceptional customer service to address staff inquiries and support their learning experience.

• Work with instructional design software, such as Articulate Storyline and Adobe Captivate, to create engaging e-learning modules.

Qualifications:

Compensation

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